I (mainly) have 2 mailboxes: one at work, and one for my personal needs. The later also comprises a bunch of my opensource and public activities, so I need something a bit more elaborated than an ever-growing inbox.
I historically had a GMail account that I got on invitation a few months after it publically launched. I really loved GMail, and I have encouraged relatives to create an address there. There is plenty of storage, spam filtering is excellent, and Google does care about security.
Still, I left GMail a year and a half ago, and went on to pay a for a $40 per year account at Fastmail.
I did not switch to Fastmail on privacy concerns, although the debate of whether free services provide any privacy is a very interesting one to have.
I simply got fed up with GMail for my very own needs. Here is a small and incomplete list of my (biased and barely justified) GMail griefs:
- GMail lacks proper IMAP support, so only dedicated email clients “feel right”,
- the web interface is getting increasingly confusing and inefficient,
- the iOS application feels odd,
- delete in IMAP by default archives, which is weird,
- the move to proprietary Hangouts for chat is a problem in itself,
- there is no GnuPG integration in the web interface,
- Google+ was pushed hard to my non-techie relatives, to the point where they clicked to dismiss pressing messages and ended up with a social profile account they did not exactly ask for.
What you get with Fastmail
By contrast to GMail, Fastmail provides plain good old IMAP. It works with your own domain, it has calendars (with Google and iCloud integration), contacts, XMPP chat and files hosting support, too.
The Fastmail web user interface is a masterpiece of HTML5 programming. It just feels blazing fast, especially compared to GMail. The iOS and Android Fastmail applications are simple wrappers of the web interface with added push support. While this kind of wrapped app generally feels sluggish and weird, the Fastmail version is a totally different beast. It actually feels like a native application (and yes, it has swipe gestures). You wouldn’t tell it is a web application at first sight.
The service availability is excellent, and the spam filtering works great, too.
Icing on the cake: the Fastmail IMAP migration tool works great to import your GMail / whatever messages.
So if you are also looking into escaping the big major free services for your email, I can only have positive things to say about Fastmail.
Shameless plug: here is a referral link if you would like to try Fastmail for yourself.